Best Public Service/ Not-for-Profit Programme
Director of Development,Dods Group
Tony has been Director of Development at Dods Training for the last 10 years.
He works with public and private sector organisations both in the UK and internationally to design and deliver a range of policy, communications and governance programmes.
Prior to joining Dods he was a Programme Director in the Government and Policy Group of the National School of Government.
L&D Professional of the Year
Head of Learning and Development Content, Chartered FCIPD, FCMI, FLPI, M.Phil, Cert.Ed
As Head of Learning and Development Content at the Chartered Institute for Personnel and Development (CIPD), Andy leads the vision for learning and development for the Institute and the creation of innovative and leading-edge learning solutions to support the L&D profession worldwide. He regularly speak at conferences, write articles about L&D and is the joint-author of the "Webinars Pocketbook".
He has more than 25 years’ experience in learning and organisational development in commercial, technological and not-for-profit organisations and brings a skilled and creative mix to the design and delivery of strategic learning solutions.
Best Talent Development Programme
Director, ProInsight | www.linkedin.com/in/heskethemden
Hesketh Emden is an award-winning Talent Management (TM) professional and has headed and set up a broad range of public and private sector Learning and Development functions, from Commercial Union during one of Europe’s largest mergers, to the Metropolitan Police. He also lead TM across the NHS, after which as part of government health service reforms, he was brought in to help create the brand new NHS Property Services, a Limited Company owned by the Secretary of State into which 3200 staff TUPEd overnight. Hesketh is also a trustee of the SMMGP, a national charity, is a Chartered Fellow of the CIPD, and unusually is a Chartered Engineer and Chartered Physicist!
<p><strong>Best Leadership Development Programme</strong></p>
<p><strong>Founder & Chair of HR in Flow , People in Flow. Executive Director of Neuro-Link Europe<br />
Co-Author of ‘Go Beyond’ – Your Workplace = Your World (May 2018)</strong></p>
<p>Neville has over 30 years in HR, L&D, OD, and Leadership Development from his corporate and consulting roles. He began with Legal & General, then Abbey National and Barclays. He now focuses on the impact of culture, leadership, management, and their development, on the working environment and performance. </p>
<p>A coach and speaker, he chaired the ATD Orlando conference programme committee in 2015. He is an Advisory Board member for Washington DC firm Wordsmith Rapport and was previously Chairman of the FSSC Major Employer Advisory Forum and a Board member of the IFS Schools faculty. </p>
<p>Beyond work he managed the Bucks Academy cricket side and now represents Buckinghamshire in Seniors cricket. He is a trustee for the Bucks Youth Cricket Trust. </p>
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Best Customer Experience Programme
Managing Director, The Stairway Consultancy Ltd
Sarah Cook has over 20 years’ consulting experience specialising in customer experience and leadership development. Sarah began her business career in Marketing with Unilever where she worked in European marketplaces. Having completed an MBA, Sarah moved into consultancy.
As Managing Director of The Stairway Consultancy, Sarah has worked with a wide range of international clients to help them create a customer-focused culture and enhance business performance.
Sarah is the author of many books on customer experience including: ‘Leading the Customer Experience’, ‘Customer Care Excellence’ and ‘Complaint Management Excellence’.
Sarah is an accredited executive coach, Fellow of CIPD and a Chartered Marketeer.
Best Coaching/Mentoring Programme
Director, CAKE People Development
Margaret, a fellow member of the ILM, is an experienced coach, trainer and facilitator; having worked in Learning and Development for over 25 years.
Her expertise lies in the area of leadership development, whether it is coaching a director to define their organisation's vision and strategy or designing and delivering a tailored management development programme.
Emotional intelligence is an area of particular interest, and Margaret is one of the few people in the UK certified to use the Mayer Salovey Caruso Emotional Test (MSCEIT). She is also a member of the Engage for Success Guru Group and a volunteer Business Mentor with The Prince’s Trust as well as training new mentors.
CAKE is a people development consultancy based in Norfolk. Margaret leads a core team of performance consultants and manages key relationships with a select group of CAKE colleagues who support the delivery of development solutions to their clients.
Margaret believes in working in partnership with clients to develop their in-house skills and capability, leaving a sustainable resource to continue the ongoing development of people, encouraging and supporting individuals to take responsibility for their own learning and development.
L&D Team of the Year
Director, PeopleSolve Ltd
Karen is a performance management consultant, trainer, facilitator and coach and has worked in learning, development and leadership roles for over 25 years.
Karen is a director of PeopleSolve Ltd and immediate past Chairman of the British Institute for Learning and Development. She spent nine years as a non-executive director at the University of Chichester and is now a trustee of its Student Union. Karen was honoured with the Award for Outstanding Contribution to the field of Human Resource Development at the 2011 Asia HRD Congress and has been a judge for the TJ Awards for the last seven years.
Best Sales Programme
Clare has more than 30 years in Sales, Consultancy and Training.
Her company, Marlow Sales Academy, through it’s team of consultants and partners, focus on helping B2B organisations improve their sales performance by focussing resources on robust sales strategies, processes, key account management & consultative selling.
Clare was instrumental in the design of the first ever Qualifications in Sales back in 1998 with the first Institute of Professional Sales and continues that interest with exclusive Partnership designing and delivering the CIM’s Post Graduate Diploma in Strategic Sales Practice. Clare has a background in the ICT industry with roles in Sales & Key Account Management.
As a Consultant, Trainer and Coach, Clare’s focus is always to achieve sustainable behaviour change and help maximise ROI from any interaction.
<p><strong>Best Operational Programme </strong></p>
<p><strong>Sati Kaur</strong><br />
<strong>Senior Learning Talent and Organisational Capability Partner, Deluxe Entertainment Services Group</strong></p>
<p>Sati Kaur is a senior HR professional who has over 20 years’ experience in organisation development and learning. She has strong multi sector experience across manufacturing, aviation, distribution, FMCG, IT, recruitment and media. Sati also participates in organisation development practice research and has presented at CIPD and Training Journal conferences, as well as guest lecturing at Kingston Business School. </p>
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<p><strong>Best Private/Commercial Programme </strong></p>
<p><strong>Joe Tidman<br />
Head of Learning Operations, GSK</strong><br />
<p>Joe’s passion is in making learning easily accessible, simple and impactful on a global scale. Joe currently Leads L&D at Johnson Matthey. His experience majors on leading strategic Learning and Development projects, including developing company-wide Leadership Development programmes, L&D standards, enterprise learning curricula and global on-boarding. He has nearly 20 years industry experience, and has previously designed and set up a Global Supply Chain Academy, ran international graduate programmes and led various other Talent, OD and HR activities.</p>
Best Apprenticeship Programme
Henry Stewart is chief happiness officer of Happy, the learning provider he founded almost 30 years ago. His company was originally called Happy Computers and focused on making learning about IT an enjoyable experience.
The company has been widely recognised, winning awards for customer service and, for five successive years, for being one of the UK’s top 20 workplaces. Happy has twice won (and four times been runner up) in the Learning & Performance Institute’s Learning Provider of the Year.
The company developed a highly interactive style based on the age old principles: Tell me and I will forget; show me and I may remember; involve me and I will understand.
Henry is best known for promoting the concept of happy workplaces. His Happy Manifesto was shortlisted for Business Book of the Year when it was published in 2013.
In 2011 Henry was added to the Guru Radar section of the Thinkers 50 list of the most influential business thinkers in the world. "He is one of the thinkers who we believe will shape the future of business", explained list compiler Stuart Crainer.